Shipping policy

At Indolibas, we focus on delivering your orders quickly and safely. Here's how our shipping process works:

Shipping Methods and Carriers

We offer express shipping services, partnering with leading courier companies like Bluedart, OnlineXpress, Xpressbees, Ecom Express, Delhivery, and DTDC to ensure your orders reach you swiftly and safely.

Shipping Costs

We provide free shipping on selected products during special promotions, discounts, or sales, or for orders meeting a minimum purchase amount. For bulk fabric orders, shipping costs vary based on weight; otherwise, a flat rate will be applied.

Processing Time

Orders are typically processed and shipped within 24 business hours. For custom orders, the processing time may vary according to the specific agreement with the customer.

Delivery Timeframes

Once shipped, your order is expected to arrive within 1-3 business days. However, delivery times may vary depending on your location.

Order Tracking

We will provide you with a tracking number once your order has been fulfilled. You can track your order using this tracking number either through tracking websites or by clicking the tracking link directly on our website where you placed your order.

Shipping Restrictions

We do not have any shipping restrictions; all locations are serviceable.

Handling Lost or Damaged Shipments

If your product is lost or damaged during shipping, we will offer a refund or replacement, depending on the situation.

Address Errors

If you need to change your address, please contact us within 24 hours of placing your order. Once the product is dispatched, we are not responsible for address changes. If the product cannot be delivered due to an incorrect address provided by the customer, we do not take responsibility.

Customer Support

For any shipping-related inquiries, please contact us:

  • Phone Number: +91 9057119252 / 9468961424
  • Email: helpindolibas@gmail.com
  • Address: 65C, Kailashpuri, Mount Road, Amer Road, Jaipur, Rajasthan, 302002, India
  • Hours of Operation: Mon - Fri, 9:30 am - 7:30 pm
    Saturday, 10:30 am - 6:30 pm