Indolibas Help Center: FAQ
- We offer a diverse range of products, including:
- Women’s dresses
- Handmade body piercing jewelry (silver nose pins & belly rings)
- High-quality cotton printed fabrics
- Yes, many of our jewelry items are handmade.
- Women’s dresses are designed and crafted by local artisans based in Jaipur, Rajasthan.
- The cotton printed fabric is designed and printed by renowned artisans from Bagru, Jaipur, known for their exquisite block printing.
- Our jewelry is primarily made from:
- 92.5 sterling silver with durable gold plating embedded with CZ stones for a diamond-like appearance.
- Various plating options available include rose gold, gold, silver, and black.
- Belly button rings (navel piercing) are made with stainless steel material, ensuring they are non-allergic for sensitive skin types.
- We offer pure sterling silver nose pins with long-lasting gold plating, giving a real gold look at a fraction of the cost.
- On demand, we can customize products in real gold, including 24k, 22k, and 18k options.
- For customization, please contact us via WhatsApp at +91-9983113039 or email us.
- We use CZ stones to replicate the look of real diamonds, making them affordable.
- The CZ stones embedded in our nose pins and rings are of +AAA quality, offering exceptional brilliance and durability.
- Yes, we currently offer clip-on nose pins.
- We are also planning to introduce magnetic options soon.
- Nose pins without piercing are ideal for those who want to enjoy the style without the commitment of a piercing.
- Absolutely! Our jewelry is designed for durability and is suitable for daily wear.
- They are safe and comfortable for all skin types.
- We offer a variety of women's clothing, including:
- Maxi dresses
- Midi dresses
- Short dresses
- Tops
- PJs
- Kimonos
- Night suits
- We offer a range of sizes to cater to diverse body types.
- Please refer to individual product pages for specific sizing information.
- Depending on demand, we may restock popular items.
- You can join our mailing list to be notified about restocks.
- We offer two qualities of cotton fabric:
- 60*60 cotton fabric, ideal for home decor items such as curtains, table tops, pillows, cushions, and bedsheets.
- 92*80 voile cotton fabric, perfect for making clothing and dresses.
- Our cotton printed fabrics are crafted in Bagru, Jaipur, known for its hand block printing artistry.
- Yes, we accommodate bulk orders for fabrics.
- Please click here 'Wholesale Enquiry' to be redirected to the enquiry page.
- We provide express shipping options through:
- BlueDart
- Delhivery
- E.com Express
- Shiprocket
- Shipping options depend on availability in your location.
- We deliver within 1 to 2 business days to metro cities and state capitals once your order is dispatched.
- For remote areas, delivery may take up to 3 business days or longer, depending on the distance.
- Delivery times may be extended due to natural disasters, festive seasons, or other unforeseen circumstances.
- We offer free shipping across India on prepaid orders.
- A fee of ₹99 will apply for Cash on Delivery (COD) orders.
- COD requires additional handling and processing by the delivery service, increasing operational costs.
- Extra steps in payment collection and reconciliation also add to costs.
- Managing and transporting cash necessitates security measures, contributing to higher fees.
- Tracking your order depends on the shipping service used for your delivery.
- We typically ship orders through BlueDart shipping services, as they are the most reliable.
- For BlueDart, track your order using the tracking number provided via email.
- You can cancel your order within 24 hours of placing it.
- Please contact our customer service for assistance with your cancellation.
- You can reach our customer support via:
- Email: support@indolibas.in
- WhatsApp: +91-9983113039